MASTER SERVICES AGREEMENT (MSA)
Notify Holdings, LLC d/b/a Anything Earlier
3915 Beryl Road
Raleigh, NC 27607
This Master Services Agreement (“Agreement”) governs the provision of services by Notify Holdings, LLC d/b/a Anything Earlier (“Company”) to the customer identified in an Order Form (“Client”).
This Agreement becomes effective upon execution of an Order Form referencing this Agreement.
1. Definitions
Services: The scheduling optimization platform and related services provided by Company.
Recipients: Individuals designated by Client to receive communications through the Services, including patients, clients, customers, members, or users.
Order Form: A document executed by the Parties specifying pricing, number of providers, and services purchased.
Service Data: Operational data generated through use of the Services.
Network Data: Aggregated and de-identified information derived from Service Data across multiple customers.
Confidential Information: Non-public information disclosed by one party to the other.
Protected Health Information (PHI): Information protected under HIPAA.
2. Scope of Services
Company provides a platform designed to identify, evaluate, and process appointment opportunities and facilitate communications with Recipients.
3. Order Forms
Each Order Form specifies services, pricing, and incorporates this Agreement by reference.
4. Communications Services
Services may deliver communications via SMS, email, voice calls, push notifications, or other methods. Communications are sent on behalf of Client.
5. Client Responsibilities
Client agrees to obtain consent from Recipients, ensure data accuracy, and retain responsibility for clinical decisions.
6. Fees and Payment Terms
Invoices payable within 30 days. Late payments may incur interest. Services may be suspended for non-payment.
7. Term and Termination
Agreement remains in effect while Order Form is active. Termination allowed for breach or as specified.
8. Confidentiality
Each party agrees to protect confidential information. Obligations survive for five years.
9. Data Protection and HIPAA
Services support HIPAA workflows. BAA may be executed if required.
10. Proprietary Technology and Trade Secrets
Services include patented and proprietary technologies which remain exclusive property of Company.
11. Proprietary Scheduling Optimization Methods
Company uses confidential methods for prioritization, sequencing, and scheduling optimization.
12. Artificial Intelligence and Model Improvement
Company may use de-identified data to improve algorithms and models.
13. De-Identified and Aggregated Data
Company may use aggregated data for analytics, research, and product improvement.
14. Network Data and Benchmark Insights
Company may generate benchmarks from aggregated data. All such data remains Company property.
15. Protection of Confidential Methods
Client shall not reverse engineer or replicate the Services.
16. Benchmarking Restriction
Client shall not publish benchmarking results without Company consent. Violation is material breach.
17. Clinical Decision Support Disclaimer
Services do not provide medical advice. Providers retain responsibility.
18. Third-Party Integrations
Company not responsible for third-party system failures.
19. Limitation of Liability
Liability limited to fees paid in prior 12 months. No indirect damages.
20. Governing Law
This Agreement governed by laws of North Carolina.
21. Incorporated Website Policies
MSA: https://www.anythingearlier.ai/msa/
Privacy Policy: https://www.anythingearlier.ai/privacy/
Terms of Service: https://www.anythingearlier.ai/tos/
22. Miscellaneous
This Agreement represents the entire agreement. Amendments must be in writing.
